1. Introduction : This Privacy Policy describes how Sahajanand Technologies Private Limited ("STPL", "we", "us", or "our"), having its registered office at Sahajanand Estate, Vakhariawadi, Near Dabholi Char Rasta, Ved Road, Surat - 395004, Gujarat, India, collects, uses, shares, stores, and protects personal data when you access or use our website at https://www.stpl.com (the "Website") or otherwise interact with our products, services, or communications.

We are committed to protecting your privacy and process personal data in accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (hereinafter referred to as “DPDP Act”) and the Digital Personal Data Protection Rules, 2025 (hereinafter referred to as “DPDP Rules”).

By accessing or using our Website or by providing your personal data to us through any means, you confirm that you have read and understood this Privacy Policy. Where required under applicable law, we will obtain your explicit consent before collecting or processing your personal data.

2. Data We Collect : We may collect and process the following categories of data: a. Personal and Business Information: Full name, email address, phone number, mailing or business address, company or organisation name, job title or designation, and other information voluntarily provided by you through website forms, emails, or direct communications. b. Transactional and Inquiry Information: Details relating to product or service inquiries, or business communications submitted through the Website or other channels. c. Communication Information: Information contained in your communications with us, including feedback, support requests, and correspondence via email, phone, or online forms.

3. Basis for Processing : We process personal data only for legitimate uses under the DPDP Act, relying on: your explicit consent, contractual necessity to fulfil requests, compliance with various obligations, and our legitimate business interests. We erase data when the purpose is served or consent is withdrawn.

4. Data Sharing and Disclosure : We do not sell, rent, trade or share your personal data; it is shared only on a need-to-know basis with affiliates, service providers within STPL (such as IT, hosting, and professional advisors), or government authorities as required. All third parties are contractually obligated to maintain strict confidentiality and adhere to ensure that your information remains secure.

5. International Data Transfers : Your data may be stored or processed outside your country, but only when permitted under the DPDP Act and not restricted thereof. STPL ensures secure transfers through safeguards such as standard contractual clauses or other mechanisms that provide an adequate level of protection equivalent to that under Indian law.

6. Data Retention : We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required under applicable laws. When personal data is no longer required, it is securely deleted, anonymised, or otherwise disposed of in accordance with our data retention practices.

7. Rights of Data Principal : Subject to the DPDP Act and Rules, you have the following rights in relation to your personal data:

• The right to access a summary of your personal data held by us, details of processing activities, and information about how your data is being used;
• The right to request correction or updating of inaccurate or incomplete personal data;
• The right to request erasure of your personal data, where permitted by the DPDP Act;
• The right to withdraw consent at any time, where processing is based on consent.

8. Cookies and Tracking : The Website uses cookies and similar tracking technologies to enhance user experience, analyse website performance, and support essential website functionality. Essential cookies are used without consent, but non-essential cookies (e.g., for analytics or marketing) require your explicit consent, which we obtain via a cookie consent banner on the Website. You can control or disable cookies through your browser settings or by withdrawing consent at any time.

9. Data Security Measures : We use organisational and technical safeguards to protect your data from unauthorised access or misuse. In the event of any personal data breach, we will take appropriate steps to investigate, contain, and mitigate the impact. We will notify the affected individuals and the Data Protection Board within 72 hours of becoming aware of the breach and notify affected individuals without undue delay, including details of the breach.

10. Children's Privacy : We do not knowingly collect or process personal data of children.

11. Third-Party Links : We are not responsible for the privacy practices, content, or policies of third-party websites.

12. Grievance Redressal and Consent Withdrawal : We will address grievances and data protection-related requests in accordance with applicable laws. We will resolve it within 90 days from the receipt of the same. You may exercise your right to withdraw consent at any time by contacting us at contact@stpl.com.

13. Changes to This Privacy Policy : We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Your continued use of the Website after such changes constitutes your acceptance of the updated policy.

14. Contact Us : If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, you may contact us at:

Sahajanand Technologies Private Limited

Address: Sahajanand Estate, Vakhariawadi, Near Dabholi Char Rasta, Ved Road, Surat – 395004, Gujarat, India.

Email: contact@stpl.com

Phone: +91-261-611-0711